Last Updated: [01/09/2023]
Thank you for choosing to support The Pixel Navigator. We truly value the trust you’ve placed in our services and digital products. We understand that clarity on policies is essential for a satisfactory experience, which is why we want to be transparent about our refund policy—or lack thereof. Please read this carefully before making any donations or purchases on our platform.
Donations
No Refunds on Donations
The primary form of support we receive is through donations. These donations help keep The Pixel Navigator alive and bustling with fresh and updated resources. Because these transactions are considered donations, they are non-refundable.
Digital Products and Downloadable Assets
Non-Refundable
Our digital products, including but not limited to design files, courses, and project materials, are delivered instantly, and therefore, we cannot issue refunds for these purchases. Once you’ve downloaded a product, it’s yours.
Subscription Plans
Non-Cancellable and Non-Refundable
Once you have committed to a subscription plan, you won’t be able to cancel it for a refund. The resources and benefits are instantly made available to you upon subscribing, and as such, the subscriptions are non-refundable.
Exceptions
While our policy is firm on no refunds, we want to be fair. If you experience technical issues that prevent you from accessing or using any of our digital assets, we are more than willing to help resolve the issue. However, even under these circumstances, a refund is not an option.
Contact Us
If you have any questions or concerns about this refund policy, please don’t hesitate to reach out. You can contact us through the following channels: